We want to ensure satisfactory customer experience that’s why our return policy is set for 30 days of delivery. You can return or exchange Regular Orders within 30 days of delivery for a full refund or exchange. Personalized or other customized product may not be returned for refund or exchange under any circumstances.
No you don't need an account to place an order we offer guest checkout as well.
You can go through our size chart to know your size. Still, if you have any problems regarding the size, no worries. Place your order selecting the size you think would fit you perfectly or simply select “Custom Size” and leave us a message that you’re unsure about the size at support@thejacketnation.com. We’ll guide you on how to get your perfect measurements.
We want to sort out any issues with faulty items straightaway.
As soon as you discover a fault, please contact our Customer Care team with:
- The order number
- The faulty item's name and number
- A description of the fault
We'll get back to you within 24 hours and send you a replacement item as quickly as we can.
You can make the payment through any Debit or Credit Card. We use SSL secured Check out so you can make the payment without any worries.